Vorqal Privacy Policy

1. Personal Information We Collect

1.1 Types of Personal Information

We may collect the following categories of personal information: identifiers (such as your name and email address), account information, communications you send us, screen data captured during your use of the application, and billing information.

1.2 Sources of Personal Information

We collect personal information directly from you when you create an account or contact us, automatically through the application during normal use, and from your device.

2. How We Use Personal Information

We use the personal information we collect for the following purposes: providing real-time AI assistance during your use of the Services, personalizing your experience, providing customer support, conducting analytics, marketing our Services, ensuring security and preventing fraud, and complying with legal obligations.

3. Disclosure of Personal Information

3.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our Services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

3.2 Business Transfers

If Vorqal is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to track activity on our website and hold certain information.

4.2 Types of Cookies

We use session cookies (which expire when you close your browser), persistent cookies (which remain on your device), and analytics cookies to understand how you interact with our Services.

5. Security of Your Personal Information

We use commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

7. Notice to California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. We do not sell your Personal Information.

8. Notice to Users Outside the United States

If you are located outside the United States, please be aware that information we collect may be transferred to, processed, and stored in the United States. By using our Services, you consent to this transfer.

9. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Links to Other Websites

Our Services may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@vorqal.com